Yes. You can give us a call at (650) 332-7522. John is currently the only person that answers the phone. My hours are generally M-F, 9am to 5pm pacific time. But I am frequently away from the phone so you will likely need to leave a message.
But let me try and talk you out of calling to place an order. We you call and I actually answer, I'll likely be on my cell phone. I might be out on the production floor, in a meeting, running an errand, at the gym, or on a hike. I'll find a scrap of paper and take down your order information, and stuff it into my pocket. Really, we do not have agents standing by. This is low tech, and only somewhat secure and reliable. But it's how lots of tiny scrappy businesses like our run.
You should at least place your order on the internet. You can still choose the payment option for calling your credit card in by phone.
If you do put your credit card information in on out web based shopping cart. It first get encrypted right in the web browser on your computer. Then it gets sent over an encrypted link to our credit card processing company, where they can afford the top-gun security guys to keep it safe. Here at MapTools, we never have your credit card info, we just get a token that allows only us to charge the amount of the order, or to issue a refund up to the amount of your order.
So it's up to you to decide. You can use what I just described with our secure shopping cart, or your credit card info can live on a slip of paper in my pocket, or on my desk, until it gets sent to our credit card processor using my computer instead of yours. I do promise to either shred or eat the slip of paper once I'm finished getting it into the computer.
Still worried? You can mail us an order, using a money order for payment. Best to pay for the money order using cash.